The BPM practitioners who wrote the questions for the Certified Business Process Management Professional examination, as also indicated on the Coverage Map, used a number of textbooks and the items below as information sources.
- Burlton, Roger; Business Process Management: Profiting From Process; SAMS, 2001.
- Davenport, John; Process Innovation: Reengineering Work Through Information Technology; Harvard Business School Press; 1992.
- Franz and Kirchner; Value-Driven Business Process Management; McGraw-Hill; 2012.
- George, Rowlands, Price, and Maxey; The Lean Six Sigma Pocket Toolbook; McGraw-Hill; 2005.
- Harmon, Paul; Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes; Morgan Kaufmann Publishers; 2003.
- Harmon, Paul; Business Process Change, 2nd Edition; Morgan Kaufmann Publishers; 2007.
- Jeston and Nelis; Business Process Management: Practical Guidelines to Successful Implementations; Routledge, 2011.
- Keyte and Locher; The Complete Lean Enterprise: Value Stream Mapping; Productivity Press; 2004.
- Madison, Dan; Process Mapping, Process Improvement, and Process Management; PatonPress; 2005.
- Pyzdek and Keller; The Six Sigma Handbook, Third Edition; McGraw-Hill; 2009.
- Rummler and Brache; Improving Performance: How to Manage the White Space in the Organization Chart; Jossey-Bass; 1995.
- Sharp and McDermott; Workflow Modeling: Tools for Process Improvement and Application Development 2nd Edition; Artech House, 2009.
- Silver, Bruce; BPMN Method & Style, 2nd Edition; Cody-Cassidy Press; 2011.
- Smith and Fingar; Business Process Management: The Third Wave; Meghan-Kiffer Press; 2003.
- Spanyi, Andrew; Business Process Management is a Team Sport – Play It to Win!; Anclote Press, 2003.
- Spanyi, Andrew; More for Less: The Power of Process Management; Meghan-Kiffer Press, 2005.
- Fingar, Peter; Systems Thinking: The "Core" Core Competency for BPM, BPTrends, September 2005
- Rosemann, Michael; Potential Pitfalls of Process Modeling - Part A, Business Process Management Journal, Vol. 12 No. 2, 2006, pp. 249-254
- Rosemann, Michael; Potential Pitfalls of Process Modeling - Part B, Business Process Management Journal, Vol. 12 No. 3, 2006, pp. 377-384
- Silver, Bruce; Three Levels of Process Modeling with BPMN, BPMS Watch, April 2008.
- Madison, Daniel J.; Becoming A Process-Focused Organization, BPM Institute, 2007.
- Verner, Laury; The Challenge of Process Discovery, BPTrends, May 2004.
BPM practitioners should be aware of these frameworks.
BPMInstitute.org has been publishing focused business process management content, including articles, research and webcasts since 2003. There's a wealth of information in our resources section. We recommend browsing the articles, webcasts and white papers available in the BPM topical resources section.
For more information or questions about the Certified Business Process Management Professional program, please contact firstname.lastname@example.org