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Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial. You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build consensus all while keeping them focused on the intended goal. Not an easy task.
This 1-day interactive workshop focuses on you – the facilitator. We’ll play with models and techniques that will help you better handle tough issues like managing conflict that arises during meetings, getting folks to make and own decisions, staying on topic and more. So if you’re a project manager, business analyst, architect or leader with a desire to be more collaborative, this workshop is your first step on the road to your own process improvement.
This course is designed for anyone who finds themselves in the role of facilitating a meeting, leading a core team, or just needing additional skills to enhance collaboration.
TIP: Click the full-screen icon in lower right to watch full-screen preview.
This course is available via the following methods: