Establishing Business Process Governance & Centers of Excellence - BrainStorm New York - November 10, 2016 - 09:00

BrainStorm New York

Establishing Business Process Governance & Centers of Excellence

Thursday, November 10, 2016 from 9AM to 5PM
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As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding of the emerging roles of process owner, process council, and the process office.  It instructs the student how to:

  • Define the function of process governance in his/her organization
  • Differentiate the various roles involved with supporting and making decisions
  • Develop several approaches for overcoming resistance to change
  • Construct a decision making process

This course develops the essential elements that are needed to successfully justify, launch and to then evolve the process office in an organization. It will describe the mission and charter for a Center of Excellence (CoE) and present advice for successfully establishing a CoE.  Emphasis on establishing credibility and delivering tangible value shapes the basis for the session.  It instructs the student how to:

  • Build a Mission and a Charter for the process office
  • Determine how best to fund the office and how to measure its successes
  • Identify the specific services that will deliver the greatest value to his/her organization
  • Establish where the office fits within his/her organization and who should manage it

Course Outline:

  • Advanced Process Management Principles
  • Process Governance
    • What & Why
    • Key components
    • Success factors
    • Governance responsibilities
    • Sample Governance models
  • Lab Exercise
  • Center of Excellence
    • What & Why
    • If and When
    • Success factors
    • Pitfalls
    • Sample CoE Charter
  • Summary

Unique Value of Course:

Attendees will learn a phased approach to adopting BPM Governance including cross-functional management, standardization, alignment, readiness assessment, and roadmap planning. This workshop is based on case studies from real-world experience of early adopters of BPM Governance and Centers of Excellence. It is a business-oriented, overview of BPM Governance providing actionable information for both business and IT professionals.


  • Introduce the broad concepts of BPM Governance
  • Understand the value, opportunities and challenges of establishing BPM Governance
  • Understand how establishing a BPM CoE facilitates the introduction and adoption of BPM Governance
  • Explore the best practices for designing and deploying BPM Governance and CoE

Who Should Attend:

  • Executives
  • Managers
  • Business Analysts
  • Process improvement team members
  • Business Architects

Recommended Prior Courses:

BPM 101

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Ways to save

  1. Upgrade to Pro to save 15%
  2. Join the Corporate Sponsor program to save 25%
  3. Pre-purchase the eight-course requirement to earn your BPMPSM & save $2,000+

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Need help choosing courses?

This training course is part of an eight-course Learning Path.

Learning Paths

Use the Learning Paths guide for easy course selection. When you complete eight courses, you will earn your SOAIPSM.

Course Availability

This course is available via the following methods:


BrainStorm San Francisco - 06/30/2016 - 09:00
BrainStorm DC - 09/29/2016 - 09:00
BrainStorm New York - 11/10/2016 - 09:00

On Demand


Available In-House or Private Live Online


Editorial Director, OP Bulletin