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Performance Management - Measuring, Documenting and Demonstrating the value of BPM Projects
Featuring: Manoj Rana, Principal, Second Era Inc.
Measuring, documenting and demonstrating the value of BPM projects is the key to promoting its adoption across the organizations. Before committing their resources to BPM, executives want to know what business value, often in dollars, the ‘other’ project delivered. Presentation will cover the following topics: Importance of measuring, Identifying KPIs, stating objective in terms of KPIs, framework/workshop techniques to identity KPIs and documenting and demonstrating the value creation against them. An example of a financial process will be included.
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Login to upgrade or join as a Professional Member today for access to the latest updates and best practices. Over 70 sessions (plus hundreds of others!) given by the "who's who" in the BPM Community - renowned authors, leading analysts and experts, world-class practitioners, including:
- Brett Champlin, President, ABPMP - Ken Vollmer, Principal Analyst, Forrester Research - Janelle Hill, Vice President, Gartner Group - David S. Linthicum, Author of "Next Generation Application Integration: From Simple Information to Web Services" - Tom Dwyer, Research Director, Yankee Group - Bill Chambers, Principal Analyst, Doculabs - Bruce Silver, Principal, Bruce Silver Associates - Barbara Von Halle, Founder, Knowledge Partners - Ken Orr, Founder and Chief Scientist, The Ken Orr Institute - Andrew Spanyi, Author of "Business Process Management is a Team Sport: Play it to Win!" - Geary Rummler, Author and Co-Partner, Performance Design Lab
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