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Case Study: Lowe’s Builds Better Processes with BPM
Featuring: Mike Riley, Vice President, Corporate Payables Lowe's
Lowe’s, one of the nation’s most successful home improvement retailers, relies on the movement of goods and services to maintain customer satisfaction and loyalty. The critical ongoing relationships maintained between Lowe’s, its suppliers and partners ensure that goods are delivered and payments made in a timely fashion.
The combination of Global 360’s BPM technology and Lowe’s innovative applications have empowered them to manage all Corporate Payable and vendor support initiatives. Mike Riley, Vice President of Corporate Payables, will discuss the impact BPM technology has had on his organization and the steps Lowe’s is taking to ensure long-term process competitiveness.
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- Brett Champlin, President, ABPMP
- Ken Vollmer, Principal Analyst, Forrester Research
- Janelle Hill, Vice President, Gartner Group
- David S. Linthicum, Author of "Next Generation Application Integration: From Simple Information to Web Services"
- Tom Dwyer, Research Director, Yankee Group
- Bill Chambers, Principal Analyst, Doculabs
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- Barbara Von Halle, Founder, Knowledge Partners
- Ken Orr, Founder and Chief Scientist, The Ken Orr Institute
- Andrew Spanyi, Author of "Business Process Management is a Team Sport: Play it to Win!"
- Geary Rummler, Author and Co-Partner, Performance Design Lab
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