Can Six Sigma and Business Process Management Coexist?
Featuring: Marvin Wurtzel, Principal Consultant, Marvin M. Wurtzel & Associates
This talk will provide an overview of BPM and Six Sigma to indicate where there are synergies between the various types of programs.
BPM builds the framework to create strategic alignment, measure business processes using metrics aligned to business goals, and identify performance gaps that have a major impact on the customer and on achieving desired business results.
Six Sigma can be used as the vehicle to implement significant quality improvement, stabilize the processes and close the gaps. Six Sigma can be used to remove waste from the process and provide higher quality resulting in improved customer satisfaction.
Together they can provide a process enabled and customer focused enterprise.
|
Login to upgrade or join as a Professional Member today for access to the latest updates and best practices. Over 70 sessions (plus hundreds of others!) given by the "who's who" in the BPM Community - renowned authors, leading analysts and experts, world-class
practitioners, including:
- Tom Dwyer, VP Research, BrainStorm Group and Editorial Board Member of SOAInstitute.org
- Mike Rosen, Editorial Director, SOAInstitute.org
- Alex Rosen, Vice President, Enterprise Architecture Solutions, MomentumSI
- Max Dolgicer, Managing Director, International Systems Group (ISG), Inc
- Bruce Silver, Principal, Bruce Silver Associates
- Barbara von Halle, Founder, Knowledge Partners
- Ken Orr, Founder and Chief Scientist, The Ken Orr Institute
- Andrew Spanyi, Author of "Business Process Management is a Team Sport: Play it to Win!"
Plus many others.
With access to the audio and slides, you will literally have thousands of hours of expert guidance and best practices, right on your desktop, available to you 24/7.
