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SOA Watch Column

SOA Watch: When Considering Services…


Read this column.

Services are the building blocks of SOA, and like building blocks of a house or a building, the quality will define the value of the finished product. In this case, the SOA itself. Thus, spending...

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Presentations

BPM - Presentations
Case Study: Start Small; Think Big - Driving BPM ROI featuring Pratt & Whitney
Featuring: Robert O’Connor, Integrated Services Solutions - Business Process Solutions, Pratt & Whitney

Organizations looking to grow revenue and decrease costs are increasingly using Business Process Management (BPM) to reach their goals. According to a leading analyst firm, 80% of enterprises using BPM expect to see an internal rate of return better than 15%.

 

But where is the low-hanging fruit? And where are the biggest gains? Pratt & Whitney will discuss their BPM evaluation process, planning, and automation of their line maintenance service operations lifecycle with significant production improvements that include:

 

• Reducing the quote origination process from two weeks to 2 days

• Improving customer service to global customers

• Streamlining metrics and data to management

• Automating critical engine repair processes with BPM technology

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Presentations from our most recent conference

Login to upgrade or join as a  Professional Member today for access to the latest updates and best practices.  Over 70 sessions (plus hundreds of others!) given by the "who's who" in the BPM Community -  renowned authors, leading analysts and experts, world-class 
practitioners, including:


         - Tom Dwyer, VP Research, BrainStorm Group and Editorial Board Member of SOAInstitute.org
         - Mike Rosen, Editorial Director, SOAInstitute.org
         - Alex Rosen, Vice President, Enterprise Architecture Solutions, MomentumSI
         - Max Dolgicer, Managing Director, International Systems Group (ISG), Inc
         - Bruce Silver, Principal, Bruce Silver Associates
         - Barbara von Halle, Founder, Knowledge Partners
         - Ken Orr, Founder and Chief Scientist, The Ken Orr Institute
         - Andrew Spanyi,  Author of "Business Process Management is a Team Sport: Play it to Win!"

Plus many others.

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Member Profile

This information will help us deliver information and services that will best meet your needs.

1. Which of the following would best describe your involvement: *
Practitioner: looking to purchase/implement SOA services and solutions
Solution Provider: looking to provide SOA services and solutions
Consultant: provide recommendations on SOA services and solutions
Press/Media: reporting on the state of SOA services and solutions
Academic
Other  

2. What is your company's primary industry? (select one) *
Banking/Finance
Government
Health Care
Insurance
Manufacturing
Retail
Technology
Telecom
Utilities
Other  

3. What is your projected overall IT budget? * (Enter value as: 1,000,000 or 'NA'. Do not enter range, single value only.)

4. What is your role in purchasing SOA related services and solutions? (check all that apply) *
Determine Need
Evaluate Products/Services
Recommend and Specify Products/Services/Vendors
Approve Purchases
Implement Products/Services
No Involvement

5. Which of the following would best describe YOUR involvement in SOA? *
Primarily IT oriented
Primarily Business oriented
Both IT and Business oriented

6. What is the primary reason for interest in SOA in your organization? *
Corporate Agility
Lower costs of development
Simplify integration
Simplify business process re-engineering
Increase re-usability of software

7. What stage are you in regarding your SOA efforts? *
Preliminary Planning: learning about available solutions
Evaluation: Selecting solution approach and strategy
Selection: Identifying specific processes and solutions
Adoption: Have pilot projects underway
Implementation: Integrating into everyday/regular usage

8. Who defines SOA policies in your organization? *
CEO
CIO
CTO
Chief Architect/Enterprise Architect
Cross-organizational Committee
Other  

9. Which statement below best describes your understanding of SOA? *
SOA is the practice and management of Web Services
SOA defines the deployment and management of IT related services
SOA is a framework for integrating people, policy and technology
SOA is an architectural style whose goal is to achieve loose coupling among interacting software agents
Other  

10. What types of SOA training would your organization be interested in ? (check all that apply) *
Leadership/Executive Level
Practitioner Level
Certification
Other  
Not planning on providing any training

11. In addition to SOA, I'm also interested in the following areas: (check all that apply) *
Business Process Management
Web Services
IT Outsourcing
Enterprise Content Management
Business Process Outsourcing
Business Intelligence
Data Warehouseing
RFID
Other  

12. If given a choice of how, how would you prefer to receive BPM Strategies?
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