Resources

Topical Home Pages

 

We serve many topics. BPM, BA and SOA have their own communities at BPMInstitute.org, BAInstitute.org and SOAInstitute.org. Other topics listed here have their own dedicated section.

Displaying 1 - 10 of 1869 resources matching your criteria.

Building the BPM Business Case

9 factors for minimizing the cost of a successful BPM investment One of the first steps to BPM success is to communicate an accurate business case. While the benefits to the business are often clear, what are the most common factors that drive the total cost of your BPM program? 

This ‘Building the BPM Business Case’ whitepaper distils the learnings from leading BPM implementations to provide a must-read guide for those of you evaluating BPM solutions.   Download the 'Building the BPM business case' whitepaper and discover:
  • 9 factors to consider for ROI optimization
  • Key questions to ask BPM vendors
  • Total Cost of Ownership checklists

Transforming Customer Experience with BPM

In this white paper, we’ll demonstrate how BPM can transform CX and provide the following benefits for your business:
  • Streamlined, optimized customer processes
  • Consistent experience
  • Management visibility
  • Tracking and improvement
  • Faster, higher quality service
  • Compliance with regulations and reduced risk
  • Better collaboration between business units
  • Ability to react to Business Moments and Changes.
BPM is an essential element of improving your Customer Experience. Find out how:

Factors Affecting the Leadership of Process Improvement Teams

What Cambodian Tuk Tuk's Teach us About Process Improvement

Communicating the Value of Business Architecture

Does Size Matter in BPM?

The Benefit of Cultivating a Process Perspective

How to Improve Customer Satisfaction with Government Services

The Role of Conflict Resolution in Implementing Process Change

2015 Business Process Management Salary Survey Report

Examining the profile, skills and compensation of BPM professionals around the world. The 2015 salary survey of BPM Professionals represents the first such survey by BPMInstitute.org and as such will form the baseline for future research in this area. The objective was to examine the profile, skills, and compensation of BPM professionals around the world. This research examines factors such as age, gender, education, job satisfaction, salary and bonus, certification, background, and other characteristics. Respondents from USA, Canada, Europe, Asia, Middle East and Mexico provide a truly global flavor to the survey. On an international basis, nearly 70% of respondents were male and 30% were female and 57% of respondents were between the ages of 26 and 45. 61% of respondents were employed in organizations with annual revenues greater than $50 million per annum. Includes:

Shopping cart

View your shopping cart.

Editorial DIrectors

Gregg Rock
Gregg Rock
Editor & Founder
SOAInstitute.org

Claus Torp Jensen
Editorial Director
SOAInstitute.org

Andrew Spanyi
Editorial Director
BPMInstitute.org

James Taylor
BDM Editorial Director
BPMInstitute.org

Jeff Scott
Editorial Director
BAInstitute.org