This is such a simple but such a critical question. And it has several critical elements:
Build – meaning this is going to take some time and it will start at one level and grow to another level.
Improvement – in other words we want to have an organization that wants to keep improving itself, which is necessary for any organization to succeed. If it doesn’t grow, it dies. But here the word is improvement – keep getting better, probably in several arenas.
Culture - the set of shared attitudes, values, goals, and practices that characterizes an institution or organization--a corporate culture could be focused on the bottom line
Let’s define success first. How would you know that you had an improvement culture? What would you measure and what would your score be?
Here are four determinants you could use: