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How Allstate is Creating Agility through IT

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Filing an insurance claim with some insurers can be frustrating. Allstate believes it shouldn't be this way. Already a leader in the management of claims, Allstate continues to revolutionize the industry with new ways of doing business. In an illustration of this commitment to continuous improvement, the company is undertaking a challenging new project called Next Generation Claim Systems that will change people (the organization), process (the operations), information (the data), and the underlying technology to redesign the entire claims process - while still conducting everyday business.

Attendees will learn:

  • How Information Technology Is Changing

  • Agility with Information Technology

  • Questions to Address When Integrating the Process Disciplines

  • Importance of Business Rules

  • Managing Change Effectively

  • How to Achieve Service-Oriented Architecture

  • Allstate's Application of These Concepts in the Next Gen Program

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