This webinar will discuss how to make your financial service organization more responsive to customers, opportunities and threats through event-driven processes in business process management (BPM). This will include the importance and meaning of events relative to a business process and the links b...

How can we improve customer satisfaction, loyalty and improve agent efficiency by using customer centric case management? We know that there is a much higher cost to acquire a new customer than getting repeat business from them. What can we do make sure we are managing customer interactions well so ...

Today's global environment requires businesses to work smarter and to improve the coordination between planning and execution to continuously improve business processes and optimize costs. While Business Process Management (BPM) and Enterprise Architecture (EA) each have value on their own, they a...

Organizations are constantly being pushed to create leaner organizations while maintaining productivity and profitability.To address this situation, Fujitsu is now offering complete process lifecycle management via the Cloud.

Join us for a demonstration and discussion around how to quick...

Cloud computing is a style of computing in which dynamically scalable and often virtualized resources are provided as a hosted service over the Internet i.e. ‘the cloud’.  The goal of cloud computing is to provide easy, scalable access to computing resources and IT services.

Enterprises large...

This Round Table will describe the two new Training courses being held at the BrainStorm Event Series in 2009:

Establishing Business Process Governance and Centers of ExcellenceEstablishing SOA Governance and Centers of Excellence

In addition to being offered as full day, face-to-face training co...

Business architecture is the critical bridge between business strategic and operational planning and technology at an enterprise level. This Round Table will explain why it is becoming more important in 2008.

Business Architecture survey results will also be discussed. 

Featured Speakers

Wil...

The Round Table explores strategies for maximizing ROI for operational business decisions and BPM/BDM projects. It discusses the benefits attained and agility gained when organizations externalize and manage Decisions and Business Rules.

This round table is now available on-demand. Login below to a...

Keeping customers, attracting new customers, rapidly delivering new products, providing consistent service through multiple channels (branch office, internet, ATM, telephone) and meeting regulatory requirements is a daunting pursuit of retail bankers. This demanding proposition requires the continua...

A successful SOA implementation isn’t guaranteed, it comes together when business and IT coordinate their efforts.

But bringing IT and the business together can be daunting. They knock heads. When they talk, they don’t seem to speak the same language.

To promote the cross-functional, cross-discip...

A discussion of the business value of SOA and composite applications is actually two discussions. First, what is the business value of composite applications? More specifically, how do composite applications help you streamline business processes, reduce operational costs, increase customer service ...

During this webinar Anne Thomas Manes, vice president and research director from Burton Group and acknowledged SOA expert, discusses her three most critical recommendations for moving from SOA pilot to full production.

Join us and learn how combining SOA governance with time tested techniques of m...

This round table is the first of a six-part Round Table Series exploring the relationships that exist between BPM, SOA, BR, OP, and BA.

Speaker Bios

Tom Dwyer, VP of Research, BrainStorm Group and Editorial Director, BPMInstitute.org

Tom Dwyer is the VP of Research for BrainStorm Group, the Edito...

Creating a unified data architecture is a key component of any enterprise SOA initiative. Rapidly building business services requires achieving a common vocabulary across disparate business systems (i.e. common definitions of "customer," "order," "product," etc.).

This Round Table will explore the...

Join us to understand how using BPM within a Digital Business Network (DBN) can drive innovation and create a competitive advantage. Forrester describes 'Digital Business Networks' as collaborative value chains, comprised of companies focused on creating timely, customer-oriented and process-centric...

VIP Auto, Inc. has been using Avorcor's SOA4SCL (SOA for Supply-Chain and Logistics) to modernize their existing warehouse and distribution capabilities and to prepare their organization for integration with a new host system. This session will provide attendees with an overview of how SOA is being ...

The Service Oriented Enterprise is a new approach in business. Each party or participant in service orientation sees themselves as a service provider and consumer, in an increasingly well connected global economy. This is not new: businesses have been serving their clientele since time immemorial. B...

Although industry standards exist around Web services, there are no standards around the technology capabilities needed to achieve success with SOA or how and when to implement them. Join webMethods to learn what’s needed to deliver and support enterprise-class service-oriented business applications...

Business people have generally been unable to grasp the language of how to best use IT to meet changing requirements, and IT departments are divorced from understanding changing business requirements. Companies often think that business and technology are two different worlds, with different languag...

In a world of reduced IT budgets and application backlogs, organizations must be able to reuse services and extend legacy technology. Further, with the ability to orchestrate these services into cross-enterprise business processes, a paradigm shift can be achieved in how applications are constructed...

As you work to extend IT capabilities utilizing SOA, a key for many organizations is a pilot program, enabling the greater understanding and methodological deployment of Web services and SOA around a structured initiative. This Presentation focuses on best practices and lessons learned for selecting and implementing a successful SOA Pilot:

- Determining the Overall Goals of the SOA...

Today, organizations are taking advantage of the "real time" availability of electronic events, and using event processing technology to both improve operational business efficiency, and drive business optimization – instrumenting and analyzing business activity to drive decisions radically more transparently and efficiently.