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SOAInstitute.org Training | Certificate of Training | Business Process Management Training
SOAInstitute.org Training
Premium-quality training delivered By Practitioners, For Practitioners.
Through our extensive curriculum options designed for both Business and IT
professionals, you can learn about the most current SOA ideologies, strategies
and actionable advice that you can apply to real-life situations.
Advance your career and your company by taking a single course or pursuing
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Business Process Management Institute Training Courses | BPMInstitute.org
Recommended Core Courses (show/hide)

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Elective Courses (show/hide)
Business Process Management (BPM) Courses
• BPM 101: Introduction to Business Process Management
Presented by: TOM DWYER, Vice President, Research, BrainStorm Group and Editorial Director, BPMInstitute.org or faculty
Duration: 1 day
Course Type: Elective Course
Course Description:
BPM 101 is the first course of the BPM curriculum. It provides an overview of BPM as both a management discipline and as a set of enabling technologies, and establishes the foundation for the courses that follow.
• Process Modeling, Analysis and Design
Presented by: TOM DWYER, Vice President, Research, BrainStorm Group and Editorial Director, BPMInstitute.org or faculty
Duration: 1 day
Course Type: Elective Course
Course Description:
Modeling, analysis and design skills are essential to BPM success. In this course you will acquire a solid understanding of practical techniques for modeling, analysis and design.
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• Analyzing the "As Is" and Creating the "To Be" Process
Presented by: DANIEL J. MADISON, Author of Process Mapping, Process Improvement and Process Management and Owner, Value Creation Partners and Shelley Sweet, President, I-4 Process Consulting
Duration: 1 day
Course Type: Elective Course
Course Description:
Process mapping and analysis can be an extremely powerful diagnostic tool for your organization. By analyzing the flow of work and information you will not only find process issues, but also uncover structural problems, poor controls, and people issues. You will learn to tap into employee frustration to fix processes and get to the root cause of quality and timeliness issues.
• Process Measurement and Metrics
Presented by: ANDREW SPANYI, Author of Business Process Management is a Team Sport: Play it to Win! and TOM DWYER, VP Research, BrainStorm Group and Editorial Director, BPMInstitute.org
Duration: 1 day
Course Type: Elective Course
Course Description:
Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.
• Establishing Business Process Governance and Centers of Excellence
Presented by: TOM DWYER, Vice President, Research, BrainStorm Group and Editorial Director, BPMInstitute.org or faculty
Duration: 1 day
Course Type: Elective Course
Course Description:
As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.
This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding of the emerging roles of process owner, process council, and the process office.
• Methodologies and Approaches for BPM
Presented by: MICHAEL MELENOVSKY, Editorial Board Member,
BPMInstitute.org
Duration: 1 day
Course Type: Elective Course
Course Description:
Embracing a set of methods and standard approaches are critical for accelerating
BPM adoption across an organization. This advanced course is designed to expose
the student to a broad array of methods used during different phases of a BPM
program. The course is also is meant to demystify much of the hype around using
Six Sigma and Lean while managing business processes.
• BPM and Six Sigma
Presented by: MARVIN WURTZEL, Principal Consultant, Marvin M. Wurtzel & Associates, Inc.
Duration: 1 day
Course Type: Elective Course
Course Description:
Business Process Management builds the framework to create strategic alignment, measure business processes using metrics aligned with business goals, and identify performance gaps that have a major impact on the customer experience and on achieving desired business results. Six Sigma will implement the methodology to prioritize these projects and close the gaps.
• BPM and Lean: Taking the Waste out of Work
Presented by: SHELLEY SWEET, President, I-4 Process Consulting
Duration: 1 day
Course Type: Elective Course
Course Description:
In difficult economic times, organizations need to figure out how to do more with less. Often the immediate response is to cut heads, but there are many ways to optimize resources and increase the bottom line. We will use an office simulation scenario and a BPM computer model to run simulations that will reduce costs, increase process efficiency, and increase value to the customer. The evaluation techniques will enable you to streamline processes in service, office, engineering and production environments by 50-150%.
• Process Modeling With BPMN
Presented by: BRUCE SILVER, BPMS Watch
Duration: 2 day
Course Type: Elective Course
Course Description:
Traditionally, process modeling has relied on proprietary tools and methodologies, raising the cost and limiting shared understanding. Today we have a powerful new process modeling standard, the Business Process Modeling Notation (BPMN) from OMG, and an ever-increasing variety of modeling tools that support it. BPMN looks a bit like traditional swimlane diagrams, but adds powerful new features that allow exception handling – the hidden cost of real-world business processes – to be modeled explicitly in the diagram.
• Business Transformation Methodologies: Process Change Management
Presented by: BRETT CHAMPLIN, CCP, CDMP, President, Association of Business Process Management Professionals
Duration: 1 day
Course Type: Elective Course
Course Description:
How do you manage process change? Is there a one-size fits all approach or do you really need a whole set of tools? What is a best-practice approach to managing process change today? This course will cover the major methodologies used to implement process transformation and examine the challenges, benefits and risks of each approach. A strategic framework for developing a business transformation roadmap and planning process change will help students be prepared to manage change efforts in their businesses.
• Facilitation Skills for Process Improvement Projects
Presented by: TAMMY ADAMS, Managing Partner Chaosity, LLC with Michael S. Spivey, Senior Consultant / Facilitator with Resource Advantage, Inc.
Duration: 1 day
Course Type: Elective Course
Course Description:
Learn how to efficiently and effectively work with a team to scope the business processes, define process measures, elicit the knowledge about how the process works, and discover how those processes can be improved. You will walk away with great tips on how to help a team best utilize its own knowledge, wisdom, and experience to build better quality solutions. This is a full day of iterative learning and practicing proven skills that can be used immediately in your next process improvement effort. (Note: this course is designed for those who already have basic meeting management facilitation skills.)
• Developing Business Process Models in the Real-World
Presented by: KEN ORR, President, Ken Orr Institute
Duration: 1 day
Course Type: Elective Course
Course Description:
This seminar is intended to provide the student with a clear understanding of the nature of business process modeling in real-world situations. The seminar itself deals with real-world problems and how to express/document them so that users, business analysts and IT developers can all come to a similar understanding of what both the as-is and the to-be business process models are.
• Developing Process-Centric, Business Requirements Through Process Models and Use Cases
Presented by: JACK HILTY, Managing Principal and founder of SentientPoint, Inc.
Duration: 2 day
Course Type: Elective Course
Course Description:
This two-day, in-depth course presents process centric business requirements, business process modeling and use case concepts along with facilitation techniques, which will enhance and extend the capabilities of analysts, facilitators, subject matter experts and design professionals.
Business Architecture (BA) Courses
• BA 101: Introduction to Business Architecture
Presented by: DAVID HEIDT, Managing Partner, Enterprise Agility
Duration: 1 day
Course Type: Elective Course
Course Description:
What does Business Architecture mean to your organization? How do you enable it to create value for the organization? What pieces need to be in place to ensure its success? What skills and techniques need to accompany a successful BA effort? These questions and many others need to be carefully considered while embarking on the journey of creating a business architecture within your organization.
• Business Architecture Integration, Innovation and Case Study Model Review
Presented by: RALPH WHITTLE, Co-Author of Enterprise Business Architecture: The Formal Link between Strategy and Results
Duration: 1 day
Course Type: Elective Course
Course Description:
The Business Architecture Integration, Innovation and Case Study Model Review class describes an approach and method for building an architecture of the business. It explains how to build and integrate your core cross-functional processes, sometimes called value streams, with all the architectures of the enterprise and the corporate strategy. It formally captures your intellectual capital in an “architectural type” blueprint or model of the business that is available for strategic and tactical analysis. Consequently, the business and IT teams can work in harmony with the insight gleaned from the Business Architecture to create higher profits, superior customer service and a competitive advantage for their enterprise.
• Data Architecture for Business Architects
Presented by: KEN ORR, President, Ken Orr Institute
Duration: 1 day
Course Type: Elective Course
Course Description:
Data Architecture for Business Architects is a class based on some of the leading edge thinking of some of the leading researchers both outside and inside Wells, Fargo. This course addresses an integrated way of talking about (modeling) Business Value Chains, Value Streams and Business Processes and Information (Data) Architecture.
• Business Architecture / IT Architecture Alignment: Cross-Disciplinary Alignment Strategies for Business & IT
Presented by: WILLIAM ULRICH, President, Tactical Strategy Group, Inc.
Duration: 1 day
Course Type: Elective Course
Course Description:
When planning a major business initiative, do you find it difficult to know
where to start, who to engage or even how to assess the issues that need to
be addressed? If so, there is a good chance you lack a knowledgebase or business
blueprint for planning and deploying priority business initiatives.
Business Decision Management/Business Rules Courses
• Business Rules and BDM 101: Incorporating Business Rules and Decisions Into BPM, BDM and SOA
Presented by: LARRY GOLDBERG, Managing Partner, Knowledge Partners International & BARBARA VON HALLE, Founder, Knowledge Partners International
Duration: 1 day
Course Type: Elective Course
Course Description:
This intensive business rule tutorial is specifically targeted at both non-technical and technical audiences and is excellent for entire project teams. Attendees may be those involved in purely business-oriented business rule projects or projects targeted for system development. Aimed at project managers and key project people, this tutorial is the fastest and simplest way to get started on a business rules project, following KPI’s acclaimed STEP approach to business rules.
• Business Rules Driven Requirements
Presented by: LARRY GOLDBERG, Managing Partner, Knowledge Partners International
Duration: 1 day
Course Type: Elective Course
Course Description:
This uniquely practical workshop is valuable for managers on the business or technical side involved in planning, leading, or participating in projects, be it business-only project or a full systems development project. The attendee will learn unique skills in analyzing business rules as an important component in business requirements and testing.
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