Presented by: TOM DWYER, Vice President, Research, BrainStorm Group and Editorial Board Member, SOAInstitute.org
Duration: 1 day
Course Type: Core Course
Course Description:
Recent tactical success in the utilization of Web services has brought renewed attention to a strategic commitment to Service Oriented Architectures (SOA).  Early adopters have been investing in SOA for the past five years but now the development of more rigorous methodologies and technologies, and the maturing of standards, are making SOA accessible to everyone.  SOA can be defined as a software design and implementation methodology for creating loosely coupled, coarse-grained business services.  These business services can be independently developed and combined into higher value business processes.

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Presented by: MIKE ROSEN, Editorial Director, SOAInstitute.org
Duration: 1 day
Course Type: Core Course
Course Description:
Service Oriented Architecture (SOA) has emerged as the next major architectural style, especially for enterprise applications. The potential benefits of SOA in terms of flexibility, agility, cost, and time to market have swept it into the limelight and most software organizations are planning to or are currently adopting SOA technologies. But is the marketing hype just setting up SOA to deliver another major disappointment (remember ERP, BPR, Objects, Components)? Not if we can help it.

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Presented by: ALEX ROSEN, Principal, SOA Practice, MomentumSI
Duration: 1 day
Course Type: Core Course
Course Description:
Defining a Service Oriented Architecture (SOA) is the current challenge of many enterprise IT organizations. The emergent popularity of Web services, and the ease of implementation, has muddied the waters, as many have adopted an incremental approach to SOA via Web services, without first thinking through the larger architectural issues. This course sets the context for describing an SOA from an architectural perspective, coming to grips with the reality of this emerging technology, and providing a detailed understanding of the elements that comprise SOA, as well as techniques and practices for creating organization-wide software integration solutions using SOA concepts.

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Presented by: MAX DOLGICER, Managing Director at International System Group (ISG), Inc.
Duration: 1 day
Course Type: Core Course
Course Description:
SOA has rapidly seized the momentum and center stage because it is seen as the key for enterprises to achieve business agility, improved quality of service, lowered total cost of ownership and to align business objectives with technology. Over the past two years, many Fortune 1000 companies have started to embrace a SOA approach for initial development and integration projects. Many analysts predict that companies are now ready to take the next step – a more systematic adoption of service-oriented practices.

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Presented by: BRETT CHAMPLIN, CCP, CDMP, President, ABPMP.org
Duration: 1 day
Course Type: Elective Course
Course Description:
Get up to speed on BPM in one day. In order to get the most out of the BPM conference, come to this course to learn the key terms, concepts, methodologies, techniques, and technologies in the BPM arena.

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Presented by: LARRY GOLDBERG, Managing Partner, Knowledge Partners International & BARBARA VON HALLE, Founder, Knowledge Partners International
Duration: 1 day
Course Type: Elective Course
Course Description:
This intensive business rule tutorial is specifically targeted at both non-technical and technical audiences and is excellent for entire project teams. Attendees may be those involved in purely business-oriented business rule projects or projects targeted for system development. Aimed at project managers and key project people, this tutorial is the fastest and simplest way to get started on a business rules project, following KPI’s acclaimed STEP approach to business rules.

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Presented by: KEN ORR, President, Ken Orr Institute
Duration: 1 day
Course Type: Elective Course
Course Description:
This seminar is intended to provide the student with a clear understanding of the nature of business process modeling in real-world situations. The seminar itself deals with real-world problems and how to express/document them so that users, business analysts and IT developers can all come to a similar understanding of what both the as-is and the to-be business process models are.

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Presented by: ALAN RAMIAS, Partner, Performance Design Lab &
CHERIE WILKINS, Partner, Performance Design Lab
Duration: 1 day
Course Type: Elective Course
Course Description:
This workshop is designed to provide participants a set of concepts and tools for effectively defining an organization’s technology requirements based upon understanding the organization as a system (OAS). The first part of the course focuses on defining and analyzing the organization as a system, which is a necessary precursor to any improvement or redesign initiatives.

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Presented by: DAVID HEIDT, Managing Partner, Enterprise Agility
Duration: 1 day
Course Type: Elective Course
Course Description:
What does Business Architecture mean to your organization? How do you enable it to create value for the organization? What pieces need to be in place to ensure its success? What skills and techniques need to accompany a successful BA effort? These questions and many others need to be carefully considered while embarking on the journey of creating a business architecture within your organization.

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Presented by: JOSEPH FRANCIS, Managing Director, Process Core Group & CASPAR HUNSCHE, Managing Director, Process Core Group
Duration: 1 day
Course Type: Elective Course
Course Description:
This one day course takes IT professionals through a complete cycle of IT Business Process Management transformation using the global standard “SCOR” framework in Supply-Chain to drive the program. By focusing on standardized IT process metrics, IT process definitions, and IT practices sourced from a variety of organizations, this training shows IT professionals how to define the “IT Supply-Chain” for materials and transactions, and rapidly and effectively link company strategy, process performance, and necessary transformations to achieve business excellence in IT management.

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Presented by: JACK HILTY, Managing Principal and founder of SentientPoint, Inc.
Duration: 2 day
Course Type: Elective Course
Course Description:
This two-day, in-depth course presents process centric business requirements, business process modeling and use case concepts along with facilitation techniques, which will enhance and extend the capabilities of analysts, facilitators, subject matter experts and design professionals.

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Presented by: TAMMY ADAMS, Managing Partner Chaosity, LLC with Michael S. Spivey, Senior Consultant / Facilitator with Resource Advantage, Inc.
Duration: 1 day
Course Type: Elective Course
Course Description:
People are key to process improvement. Not only are they the holders of knowledge about how processes work, where they fail, and how they could be made better; they are also the determining factor in whether the resulting changes are adopted or rejected. For these reasons, learning facilitation skills to better elicit information, guide group discussion, and lead process improvement work sessions are crucial. Good facilitation helps the team to draw on its’ knowledge, wisdom, and experience to build better quality solutions.

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Presented by: RALPH WHITTLE, Co-Author of Enterprise Business Architecture: The Formal Link between Strategy and Results
Duration: 1 day
Course Type: Elective Course
Course Description:
The Business Architecture Integration, Innovation and Case Study Model Review class describes an approach and method for building an architecture of the business. It explains how to build and integrate your core cross-functional processes, sometimes called value streams, with all the architectures of the enterprise and the corporate strategy. It formally captures your intellectual capital in an “architectural type” blueprint or model of the business that is available for strategic and tactical analysis. Consequently, the business and IT teams can work in harmony with the insight gleaned from the Business Architecture to create higher profits, superior customer service and a competitive advantage for their enterprise.

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Presented by: DANIEL J. MADISON, Author of Process Mapping, Process Improvement and Process Management and Owner, Value Creation Partners and Shelley Sweet, President, I-4 Process Consulting
Duration: 1 day
Course Type: Elective Course
Course Description:
Process mapping and analysis can be an extremely powerful diagnostic tool for your organization. By analyzing the flow of work and information you will not only find process issues, but also uncover structural problems, poor controls, and people issues. You will learn to tap into employee frustration to fix processes and get to the root cause of quality and timeliness issues.

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Presented by: MARVIN WURTZEL, Principal Consultant, Marvin M. Wurtzel & Associates, Inc.
Duration: 1 day
Course Type: Elective Course
Course Description:
Business Process Management builds the framework to create strategic alignment, measure business processes using metrics aligned with business goals, and identify performance gaps that have a major impact on the customer experience and on achieving desired business results. Six Sigma will implement the methodology to prioritize these projects and close the gaps.

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Presented by: SHELLEY SWEET, President, I-4 Process Consulting
Duration: 1 day
Course Type: Elective Course
Course Description:
The BPM and Lean training session highlights the power of lean through a “hands on” process simulation. Participants will work in several office processes and practice many of the lean tools to improve these processes. The tool set includes value stream mapping, 8 waste identification and reduction, visual management and visual controls, standardized work, cellular concepts, 5S, pull systems, takt time, pitch, and batch reduction.

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Presented by: KEN ORR, President, Ken Orr Institute
Duration: 1 day
Course Type: Elective Course
Course Description:
Data Architecture for Business Architects is a class based on some of the leading edge thinking of some of the leading researchers both outside and inside Wells, Fargo. This course addresses an integrated way of talking about (modeling) Business Value Chains, Value Streams and Business Processes and Information (Data) Architecture.

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Presented by: BRETT CHAMPLIN, CCP, CDMP, President, Association of Business Process Management Professionals
Duration: 1 day
Course Type: Elective Course
Course Description:
How do you manage process change? Is there a one-size fits all approach or do you really need a whole set of tools? What is a best-practice approach to managing process change today? This course will cover the major methodologies used to implement process transformation and examine the challenges, benefits and risks of each approach. A strategic framework for developing a business transformation roadmap and planning process change will help students be prepared to manage change efforts in their businesses.

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Presented by: BRUCE SILVER, BPMS Watch
Duration: 2 day
Course Type: Elective Course
Course Description:
Traditionally, process modeling has relied on proprietary tools and methodologies, raising the cost and limiting shared understanding.  Today we have a powerful new process modeling standard, the Business Process Modeling Notation (BPMN) from OMG, and an ever-increasing variety of modeling tools that support it.  BPMN looks a bit like traditional swimlane diagrams, but adds powerful new features that allow exception handling – the hidden cost of real-world business processes – to be modeled explicitly in the diagram.

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Presented by: ANDREW SPANYI, Author of Business Process Management is a Team Sport: Play it to Win!
Duration: 1 day
Course Type: Elective Course
Course Description:
This session will emphasize that organizational capability can only be truly optimized once the leadership team appreciates that systemic business process thinking in the boardroom is significantly different than systematic thinking at a technical or process level. It will illustrate that the effective implementation of Enterprise Business Process Management [EBPM] requires that executives apply eight essential principles and cascade these throughout the organization to assure that the end-to-end business processes are understood, improved and managed.

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Presented by: WILLIAM ULRICH, President, Tactical Strategy Group, Inc.
Duration: 1 day
Course Type: Elective Course
Course Description:
Executives have mandated deployment of new strategies and the need to get more productivity from their workforce. This translates into new product and service deployment, business unit consolidation, new market exploration and a myriad of other actions. These activities, in turn, spawn a demand for infrastructure upgrades and technology redeployment. Unfortunately, the gap between business strategy, essential requirements and delivery of actionable results is growing.

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Presented by: LARRY GOLDBERG, Managing Partner, Knowledge Partners International
Duration: 1 day
Course Type: Elective Course
Course Description:
This course is a one-day introduction to the composite methods of Business Process Management with a BDM and Business Rules approach. It provides a comprehensive examination of how these critical management technologies create strategic and tactical flexibility. Described are the characteristics and motivations for changes including competitive processes and regulatory forces. Beginning with business strategy, the material will cover the role of process, rules and business intelligence in developing agile business architectures.

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