The Process Facilitator: Skills & Techniques to Enhance Collaboration - Live Online - begins August 6, 2012

August 6 & 7 - 1 to 5 PM ET (each day)
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Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build consensus all while keeping them focused on the intended goal.  Not an easy task.

This 1-day interactive workshop focuses on you – the facilitator.  We’ll play with models and techniques that will help you better handle tough issues like managing conflict that arises during meetings, getting folks to make and own decisions, staying on topic and more.  So if you’re a project manager, business analyst, architect or leader with a desire to be more collaborative, this workshop is your first step on the road to your own process improvement.

Course Outline:

  • Understanding Facilitation
  • Understanding Team Development
  • Meeting Facilitation: Preparation & Planning
  • Facilitation: Running the Meeting
    • Creating a team environment
    • Focusing the participants
    • Establishing a process for building consensus and making decisions
    • Using Intervention Techniques to keep the meeting on track
    • Managing the data and information produced
  • Meeting Facilitation: Closing and Follow Up
  • Summary

Unique Value of Course:

  • It transforms bad meetings into highly success and productive ones (or no meeting at all).  We’ve all experienced bad meetings – some of our own doing.  Project Managers, Business Analysts and Architects often find themselves in situations where they are expected by default to know how to facilitate meetings – whether they have the skills or not. 
  • It focuses on the skills needed to elicit knowledge from others while building a shared understanding and agreement. We’re taught how to do the work ourselves, but how can we create a value stream model or process map if we’re not the ones with the subject matter knowledge?

Course Objectives:

  • To help you assess your strengths and weaknesses as a facilitator.
  • To build confidence in your ability to run productive meetings that achieve their stated goals.
  • To augment your tool box with techniques to better enhance collaboration.

Target Audience / Who Should Attend:

This course is designed for anyone who finds themselves in the role of facilitating a meeting, leading a core team, or just needing additional skills to enhance collaboration.

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Ways to save

  1. Save $195 on your first eLearning course. Use discount code FIRSTCOURSE at checkout.
  2. Upgrade to Pro to save 15%
  3. Upgrade to Corporate to save 25%
  4. Pre-purchase the eight-course requirement to earn your BPMPSM & save $2,000+

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Need help choosing courses?

This training course is part of an eight-course Learning Path.

Learning Paths

Use the Learning Paths guide for easy course selection. When you complete eight courses, you will earn your SOAIPSM.

Course Availability

This course is available via the following methods:

Events

N/A

Live Online

N/A

On Demand

Custom

Available In-House or Private Live Online

Instructors

Managing Partner, Chaosity LLC