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The Customers Win through BPM

The Fast Track: From Buried Business Rules to Managed Business Rules (KPI RMM Level 0 to 2 in a year)

Introducing a Cornerstone of the Business Rules Approach: The Rule Maturity Model

BPMS Watch: Without a BPMS, It’s Not Really BPM

Back To The Future - Lessons Learned From Past Futures

The Four Tenets of Service Orientation

Back to the Future

Optimizing Business Processes for Performance Management

BPM at Work: Improving Property Management Processes at a Large R&D Facility

Get Ready for Extreme Competition: The Business Case for BPM