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Delphi Group 2003 BPM Market Milestone Report

Today's IT challenges are defined as much by what is in place already as by what might be missing. We have lived through the "killer app" era, having spent the last two decades building islands of automation with packaged software. But the legacy left by these systems is an integration problem that today consumes the lion's share most IT budgets.

BPM Strategies Magazine Supplement

This publication will serve as the voice of the BPM Community and is designed specifically for business and IT leaders charged with leading their organization's process innovation efforts. Additionally, BPM Strategies will facilitate the development of an accepted Business Process vocabulary to be utilized by organizations at large.

Upside Research

Hosted applications are nothing new. Application Service Providers (ASPs) made their meteoric rise (and crashing fall) in the late 1990s, as an offshoot of the Internet Boom. The premise was to provide enterprises with the full features and functionalities of applications such as customer relationship management, sales force automation, and supply chain, without the overhead of having to install, manage, and upgrade the solutions.

Web Enabling Self-Service Business Processes

Every one of us can recount stories of projects that dropped into a black hole or got caught in red tape. How we submitted an application that fell through the cracks. How cross functional projects were not completed well or on time. How, after repeated phone calls, we were asked once again to state the original problem.These stories relate to people-intensive processes—processes that involve subjective decision-making, human coordination, unanticipated exceptions and are integral to virtually every organization.

Adaptive Discovery: Accelerating the Deployment and Adaptation of Automated Business Processes

Specifying process maps for complex business processes can be a time-consuming effort that produces hard to understand process maps and documentation. Ultimus has written a white paper to describe its patented technology solution to this problem.

Extracting Business Rules from Legacy Systems

BPM Can Enable Process Agility Which Can Enable Enterprise Agility

Revisiting the Process-Centric Company

Extending CRM with Hosted BPM