Andrew Spanyi

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Upcoming Training Courses

Robotic Process Automation (RPA) - Live Online - begins October 23, 2019

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, October 23, 2019 - 13:00
Thursday, October 24, 2019 - 13:00
Registration Closed

BPM 101 - BrainStorm Dubai - October 28, 2019 - 09:00

BPM 101 is the foundational course for those starting their BPM journey. It presents an overview of process modeling, analysis, design and the technologies in BPM.

BPM 101 is especially...

Monday, October 28, 2019 - 09:00

Process Modeling, Analysis and Design: As Is, To Be - BrainStorm Dubai - October 29, 2019 - 09:00

Achieving success with BPM relies upon skill in process modeling, analysis and design. This course equips you with the practical, applied knowledge to lead/facilitate process improvement projects....

Tuesday, October 29, 2019 - 09:00

>> View all Courses

Digital Customer Experience - Live Online - begins October 30, 2019

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Wednesday, October 30, 2019 - 13:00
Thursday, October 31, 2019 - 13:00
Registration Closed

Organizational Change Management - BrainStorm Dubai - October 31, 2019 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, October 31, 2019 - 09:00

Digital Customer Experience - BrainStorm Dubai - October 31, 2019 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, October 31, 2019 - 09:00

Digital Business 101 - BrainStorm New York - November 18, 2019 - 09:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, November 18, 2019 - 09:00

Roadmap for Digital Business Success - BrainStorm New York - November 19, 2019 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Tuesday, November 19, 2019 - 09:00

Customer Experience Modeling, Analysis and Design - BrainStorm New York - November 20, 2019 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, November 20, 2019 - 09:00

Robotic Process Automation (RPA) - BrainStorm New York - November 20, 2019 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, November 20, 2019 - 09:00

Governance and Centers of Excellence – Digital Business - BrainStorm New York - November 20, 2019 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Wednesday, November 20, 2019 - 09:00

Organizational Change Management - BrainStorm New York - November 21, 2019 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, November 21, 2019 - 09:00

Digital Customer Experience - BrainStorm New York - November 21, 2019 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, November 21, 2019 - 09:00

Customer Experience Modeling, Analysis and Design - Live Online - begins December 9, 2019

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Monday, December 9, 2019 - 13:00
Tuesday, December 10, 2019 - 13:00

Contributions

Ramping Up Skills for Digital

EDITOR’S NOTE: DBizInstitute.org has released it first research report "Digital Business Adoption: Examining the drivers for digital business success around the world". Access this members-only report by logging in (existing members) or join DBizInstitute.org today. Digital business is a top...

Accelerate Digital Transformation with Process Management

EDITORS NOTE: DBizInstitute.org is conducting a Digital Business Adoption survey. Please take a few moments to answer the survey and contribute to this important research. Digital transformation continues to be a top priority for many organizations in 2019. One recent survey found that...

BPM Maturity is Needed for Digital Business Success

BPM Maturity is Needed for Digital Business Success The importance of a process orientation in driving digital business success has been recognized for some time. In the early days of digital – it was already recognized that leading companies succeed with digital by re-envisioning customer...

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